Question 1

All my data disappeared after reinstalling — what now?

Accepted Answer

If automatic backup was enabled in the settings, the copy is still in the folder you selected and has not gone anywhere. Open the app settings and restore the data from that folder. If backup was never enabled, the data unfortunately cannot be recovered — it was stored only inside the app.

Question 2

How do I move my data to a new phone?

Accepted Answer

The settings include an export: it gathers all records and photos into a single file. Transfer that file to the new phone by any means and run the import in the installed app.

Question 3

The adverts are in the way — can I turn them off?

Accepted Answer

There is no paid ad-free version yet: advertising is exactly what funds development and lets the app stay free. If a particular advert covers a button you need or behaves intrusively, please do write in — that is a layout bug and it needs fixing.

Question 4

I found a bug. What should I include?

Accepted Answer

Describe what you were doing before the failure and what you expected to see. Your phone model, Android version and a screenshot help a great deal. If you do not know the version, never mind — write as you can.

Question 5

I would like the app to do something else as well

Accepted Answer

Please write — those messages are read first. Most features exist because people who use the apps every day asked for them.

Support

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